Institute for Governance and Policy Studies

Contact Details

Phone: (64)-4-4637525
Fax: (64)-4-4635454


Senior Associate


B Sc; Dip Ed (University of Sydney)
M Ed Admin. Hons (Massey University)


Senior Research Fellow in the Institute for Governance and Policy Studies.
Co-ordinator for GOVT562, the Master Research project and doctoral student supervision. Member of the Editorial Board for the journal Information Polity. Government and Democracy in the Information Age. IOS Press and peer reviewer for other journals. Elizabeth was previously a senior public servant with 12 years’ experience at deputy secretary level in the Ministry of Education, and a secondary school science teacher.

Research Interests
  1. Application of complexity theory to public policy and public administration and uses of complexity theory in policy processes; complexity in the implementation public services
  2. Collaborative governance; with a focus Digital government, governance and public engagement; water governance and other natural resources


Eppel, E. (forthcoming). Complexity thinking in public administration’s theories-in-use. Public Management Review.

Lips, M., & Eppel, E. (2016). Understanding and explaining online personal information-sharing behaviours of New Zealanders: A new taxonomy. Information, Communication and Society. DOI:10.1080/1369118X.2016.1184697.

Eppel, E., & Lips, M. (2016). Unpacking the black box of successful ICT-enabled service transformation: How to join up the vertical, the horizontal and the technical. Public Money and Management, 36(1), 39-46.
Eppel, E. (2015). Canterbury Water Management Strategy: ‘A better way?’ Policy Quarterly, 11(4), 49-57.

Eppel, E. (2014). Implementing public sector reform: A complexity theory informed approach. In J. W. Meek & K. Marshall (Eds.), Administrative strategies for complex governance systems: Challenges of making public administration and complexity theory work—COMPACT II. Litchfield Park, AZ: Emergent Publications.

Eppel, E. (2014). Improving New Zealand water governance: Challenges and recommendations. Policy Quarterly, 10(3), 66-75.